top of page

Nanny Files

Privacy Policy

Last Updated April 21, 2020

This Privacy Policy explains how information about you is collected, used and disclosed by Nanny Files, LLC, and its subsidiaries and affiliates (collectively, “Nanny Files,” “we,” “us” or “our”) when you access or use our website (the “Site”) and our online payroll, services (the “Service”), which are provided through the Site. By using the Site and/or the Service, you consent to the collection, use and disclosure of your information as outlined in this Privacy Policy.

Information We Collect and How We Collect It

In connection with your access to our Site and/or use of our Service, we collect and store certain information about you. Some of this information can be used on its own or in combination with other information to identify you individually. We call that information “personal information.” We collect personal information and other information as described below:

  • Information You Provide. We collect your personal information when you register to use the Service, provide information when using the Site or Service, update your account information, add additional services, contact us with questions or feedback, or otherwise communicate with us. This personal information may include your name, mailing address, email address, phone number, date of birth, bank account information, Social Security number or taxpayer identification number.

  • Public Information. We may collect information about you from public sources, such as public social media pages.

  • Information from Third Parties. We may collect and receive information about you, including personal information and financial account information, from third parties, such as financial institutions and our service providers, for identity verification, fraud protection, risk assessment, providing the Service, and other purposes. 

  • Automatically Collected Information. We automatically collect certain usage information when you access the Site or use the Service, such as your device identifier (if using a mobile device), Internet Protocol (IP) address (if using a browser), operating system, browser type and the address of a referring site. We also automatically collect certain usage information through cookies and related technologies, as described below.

Third-Party Software, Cookies and Other Related Technologies

We may use cookies, pixel tags, web beacons and other similar technologies to better understand how you interact with our Site, monitor aggregate usage by our users, and monitor web traffic routing on our Site to help us improve our Site or the Service. Most Internet browsers let you change the browser’s settings to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not allow cookies, you may not be able to use some or all portions or functionality of the Site or Service.

We partner with third parties to manage our advertising on other sites and to determine our Site performance. Such partners may use cookies, pixel tags, web beacons and other related technologies to collect information about your activities on our Site and other sites so that we can (i) provide advertising that may be of interest to you, (ii) evaluate the efficacy of our marketing programs and our Site, (iii) monitor, analyze, improve and develop the Site and Service, and (iv) prevent, identify and address fraudulent or other illegal activity and security issues.

Use of Your Information

We use information that we collect about you for the following purposes:

  • to administer the Site, manage accounts and provide the Service;

  • to monitor, analyze, improve and develop the Site and Service, and to create and test new Service features;

  • to understand our users better;

  • to validate user information provided to us for fraud and risk detection purposes;

  • to determine eligibility for the Service and our partners' programs;

  • to prevent, identify and address fraudulent or other illegal activity and security issues;

  • to (i) solicit feedback, (ii) provide customer service and support, or (iii) otherwise contact you in connection with the Site or Service;

  • for our marketing purposes, such as (i) informing you of our or our partners’ or affiliates’ products, services, features or offerings that may be of interest to you, (ii) providing you with newsletters, articles, reports, updates and announcements, as well as information about upcoming events, (iii) contacting potential customers you have referred to us via a referral program (“Referred Leads”), (iv) improving and tailoring our advertising and communications, (v) analyzing our marketing efforts, and (vi) determining your eligibility for certain programs, events and offers;

  • to (i) comply with laws, rules and regulations, including any disclosure or reporting obligations, (ii) resolve disputes with users or third parties, (iii) respond to claims and legal process (including but not limited to subpoenas and court orders) as we deem necessary or appropriate, (iv) protect our property rights or those of third parties, (v) protect the safety of the public or any person, and (vi) prevent or stop any activity which we may consider to be (or to pose a risk of being) illegal, unethical or legally actionable; and

  • for any other purpose for which you expressly authorize us to use your information.

Sharing and Disclosure of Your Information

We will only share your information with the third parties listed below for the purposes described above in the “Use of Your Information” Section, unless otherwise noted at the point of collection:

  • government agencies and taxing authorities, as required to provide the Service, including but not limited to the Internal Revenue Service, state and local tax agencies, and state and federal regulatory agencies;

  • legal and financial advisors and auditors;

  • third-party agents, partners and service providers, who (i) are only permitted to use your information as we allow (which may include contacting you on our behalf), and (ii) are required under law or contract to keep your personal information confidential; and

  • the following third parties under the circumstances described below:

    • if you participate in a referral program, the referral email and referral link sent to any Referred Leads may include your first name;

    • if there is a sale of Nanny Files (including, without limitation, a merger, sale of assets or reorganization), or in the event that Nanny Files liquidates or dissolves, we may sell, transfer or otherwise share some or all of our assets, which could include your information, to the acquirer;

    • we may share your information with certain other third parties with whom you expressly authorize us to share your information.

We do not share information with third parties for their own direct marketing purposes. 

Your Choices

Reviewing Your Information

You may review, update, or correct your personal information through your account or by contacting us at

Promotional Communications

You may unsubscribe from marketing and promotional emails that we send to you by following the opt-out instructions contained in such emails. If you opt out of receiving marketing and promotional emails from us, we may still need to send you emails related to your account and the Service.

Links to Other Sites

The Site and/or Service may contain links to other sites. Any information you provide on a third-party site is provided directly to the owner of that site and is subject to that party's privacy policy. This Privacy Policy does not apply to such sites, and we are not responsible for the content, policies, or privacy and security practices of such sites.

Our Policy Toward Children


The Service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. However, if a child under the age of 13 is a dependent to be listed on a Schedule H tax form, we may request information about the dependent to be included for tax filings.

Changes to this Privacy Policy


Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. If we make any material changes to this policy, we will notify you of such changes by posting them on our Site, informing you through the Service, or sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use our Site or Service after those changes become effective, you are agreeing to be bound by the revised policy.

Contact Information

Please contact us at if you have any questions about our Privacy Policy and/or our privacy practices.

bottom of page